Your most underserved customer segment is at the door. They just can’t get through it.
15–20% of EU adults have a disability. They want to use your products, but they cannot complete the journey. That is not a compliance statistic — it is a customer acquisition opportunity, and it is available the moment the barrier is removed.
EAA compliance opens the gate to the revenue stream you didn’t know you had.
Book your free assessment todayEAA compliance is not a penalty — it's the reward for allowing all potential customers to purchase your products or services.
Inaccessible design is invisible revenue loss — and that loss is invisible precisely because the users who encounter a barrier never enter the funnel your analytics measures. Most organisations come to us worried about EAA fines. They leave understanding that a significant share of their potential customer base has been unable to complete the journey — not because they didn’t want to, but because the interface stopped them. When the barrier is removed, the revenue flows.
Compliance that works for real users,
not just auditors.
We combine technical WCAG auditing with UX research methodology and governance framework support — because accessibility that works is different from accessibility that is merely compliant.
Clarity first
Before we audit anything, we help you understand where you stand and what your options are. Most organisations find the free assessment useful regardless of whether we work together.
Governance centred
Technical fixes without governance will regress. We build the systems — accountability structures, monitoring, evidence trails — that make compliance sustainable over time.
Evidence based
Our findings are grounded in how real users experience your product, not just whether it passes automated checks. Compliant and usable are not the same thing.
Find the right starting point.
Our two most comprehensive engagements, plus lighter ways to start.
- Full Product Audit
- We help you understand what your barriers are costing you in potential customers, and how to clear them. Your whole product tested against EN 301 549, and how real users actually experience it — the human method as standard, not an add-on. Findings include which user journeys are breaking and where, and how to clear the path so all of your potential customers can complete the journey.
- So you can see what's standing between you and your customers — and what it's costing.
- from €3,800 — scoped to your product
- Compliance Framework
- For organisations that need to show a regulator, a board, or an enterprise procurement team that accessibility is actively managed. At the end you have a dated, documented record of active management — the thing enforcement bodies actually look for. For organisations with significant compliance risk, the framework costs less than a single enforcement action.
- So you can demonstrate ongoing compliance.
- from €12,000
Or start smaller:
- Free Initial Assessment
- A free 20-minute conversation for a read on whether your journeys are likely in scope and where to begin — or, if you already know you need an audit, to talk through what that typically involves and what questions to answer first. No obligation, no assumptions.
- So you know where to begin.
- No charge
- Rapid Exposure Check
- A fast expert read of your single most critical journey for the barriers that matter most — a preliminary evaluation, not a full audit and never a compliance certificate. The lowest-commitment way to find out whether you have a real problem, and how big.
- So you know quickly where you stand.
- €350
- Critical Journey Assessment
- Up to three of your most commercially critical user journeys — checkout, account creation, booking, payment — tested against EN 301 549 (WCAG 2.1 Level AA). You receive a prioritised findings report, a remediation plan, and a documented compliance position. The right starting point for most organisations — not because it resolves compliance, but because it tells you what genuine compliance requires for your specific product.
- So you know where you stand legally.
- from €1,500
Not sure which fits? Ask us, or see all services and pricing.
EAA enforcement is active.
Stay ahead of it.
We publish weekly analysis of EAA enforcement developments across Ireland, the Netherlands, Sweden, Italy, and France — so your organisation understands the regulatory picture before it becomes a problem.
The EU AI Act and the EAA — what the intersection means
The AI Act's high-risk deadlines moved to December 2027. The EAA obligation did not move at all. Where the two frameworks meet, and what that means for a product shipping AI features now.
Accessibility statements — what a credible one contains
The EAA requires an accessibility statement. WCAG-EM 2.0 defines what a credible one contains — six things to check, and how to tell if yours would survive being read closely.
WCAG-EM 2.0 — what the updated evaluation methodology means
The W3C has published the first update to its accessibility evaluation methodology since 2014. It now covers digital products, not just websites — and it is explicit that a sample is not a conformance claim.
Sweden’s PTS is already investigating named retailers
Proactive inspections, 28 organisations under investigation, 124 public complaints, and the power to ban a product from the market. The sharpest regime of the three.
Start with a conversation.
We offer a free initial assessment to every organisation — no obligation. We'll tell you whether EAA applies to your situation and where to begin.