EAA enforcement intelligence for European-facing organisations.
What it means for the customers you’re not reaching.
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EAA compliance in Sweden — PTS enforcement
PTS launched systematic inspections in October 2025. H&M, IKEA and Coop are among the 28 e-commerce services under supervision, opened in two tranches.
SwedenWhat actually happens if you have done nothing
We have found no EAA fine in the seven markets we monitor. What has happened instead, market by market, and what changes the outcome when someone asks.
All marketsAccessibility overlays and the EAA
Three sites on the same overlay, two with a confirmed WCAG failure beneath it. One was a Level A keyboard failure on a site whose statement credits the overlay. What an overlay reaches, and what it cannot.
All marketsDoes the European Accessibility Act apply to us?
Five questions, no form and no call. It often does not apply, and we say so plainly, including what the microenterprise exemption actually says.
All marketsEAA compliance for telecoms — scope, enforcement and the four areas of work
Electronic communications is the one sector with its own regulator. What ComReg enforces, and what an operator has to be able to show.
Ireland · All marketsAccessibility statements — what a credible one contains
The EAA requires you to publish information on how your service meets the accessibility requirements. It is usually called an accessibility statement. WCAG-EM 2.0 defines what a credible one contains: six things to check, and how to tell if yours would survive being read closely.
All marketsWCAG-EM 2.0 — what the updated evaluation methodology means
The W3C has published the first update to its accessibility evaluation methodology since 2014. It now covers digital products, not just websites. It is also explicit that a sample is not a conformance claim.
All marketsThe EU AI Act and EAA — what the intersection means
The EU AI Act and EAA apply simultaneously to AI-assisted products. Being EAA-compliant does not automatically satisfy AI Act obligations. Most product teams haven’t modelled the gap. That is where the compliance risk lives.
All marketsEAA compliance for SaaS — when it applies, and when it does not
Whether the EAA reaches a SaaS company depends on who the service is provided to and what it is. Three routes in, and one way out.
All marketsEAA governance: what it means and why most organisations are missing it
Most EAA non-compliance is a governance failure, not a technical one: a passing audit does not mean a compliant product next quarter. AI coding tools deviate from the accessible default at scale. The deviation contract is how governance survives contact with real teams.
All marketsEAA compliance for FinTech and financial services
Financial services has a different EAA regulator to e-commerce: the AFM in the Netherlands, the Central Bank in Ireland. The journeys that decide revenue are the widest opening to win customers back.
Ireland · Netherlands · Sweden · GermanyEAA compliance for travel — booking accessibility
In a 2025 survey of large Spanish companies, 40% of travel websites were graded ‘not valid’ on technical adequacy. Travel is explicitly in EAA scope. Here is what compliance requires and what enforcement looks like.
All marketsArcom's first ministry notice, and what it actually means
France's regulator issued its first-ever formal notice to a government ministry over accessibility. Not an EAA case, but the 100% claimed vs 42% audited gap is worth knowing regardless.
FranceDoes the EAA apply to UK businesses?
Brexit did not create an accessibility exemption. If you sell to EU consumers, the EAA applies to those products and services regardless of where you are headquartered.
UKEAA compliance in Finland — what businesses need to know
Traficom is the designated supervisory authority. It investigates complaints and conducts its own market surveillance, and an organisation does not need to have received a complaint to be investigated.
FinlandEAA video compliance: audit, backlog and solutions
EAA video requires captions, audio description and transcripts, but the case for fixing your backlog does not stop at compliance. Where to start, and which tools help.
All marketsSweden's PTS is already investigating named retailers
28 supervision cases in total, opened in two tranches, the most recent announced 3 March 2026. H&M, IKEA, Coop, ICA and Systembolaget are among the companies named. Still investigatory. No penalty has been imposed. The penalty structure, and what it means if you sell into Sweden.
SwedenHow to audit your digital product for EAA compliance
Automated scans find 30–40% of EAA accessibility barriers. Here is what a genuine compliance audit covers across five components, and what the Quick Compliance Audit delivers.
All marketsEAA compliance checklist — four areas of work, what each one means in practice
An audit covers one of the four areas of EAA compliance work. This checklist covers all four: what each one means and what evidence you need to show for it.
All marketsEAA compliance for e-commerce: what online retailers need to know
Online retailers are the primary enforcement target across Germany, Sweden and the Netherlands simultaneously.
Germany · Sweden · Netherlands · IrelandAI coding models and accessibility — what the AIMAC benchmark reveals
36 AI models tested across 28 accessibility categories. OpenAI holds all five top spots. Most models produce non-compliant code by default. Not because they cannot, but because accessibility is not in the prompt.
All marketsEAA compliance in Italy: what organisations need to know
Italy’s cure period is proportionate to the non-conformity: organisations propose their own remediation schedule, which AgID monitors. AgID enforces.
ItalyEAA enforcement — who enforces the Act and what happens when they do
Regulators, courts and private litigants are already acting on the EAA. Enforcement operates through two independent tracks simultaneously. Here is how it works.
All marketsRGAA, the EAA, and the obligation of result — what the Carrefour ruling established
France's court rejected Carrefour's argument that 71% RGAA conformance was sufficient. Accessibility is an obligation of result. 100% is required. What this means across the EU.
France · All marketsFrance EAA enforcement — civil society takes the lead
Carrefour has been ordered to make its online commerce services fully accessible within six months. The case was brought by disability organisations, not a regulator.
FranceEAA sanctions — criminal liability, market bans and enforcement mechanisms
The most severe EAA consequences go beyond fines. Sweden can ban products from market.
Ireland · Netherlands · Sweden · GermanyInaccessible design is invisible revenue loss
15–20% of EU adults have a disability. When your product works for all of them, that segment converts. Here is what the data shows about what is available to you.
All marketsEAA fines, penalties and sanctions: Ireland, Netherlands, Sweden
Country-by-country breakdown of EAA enforcement penalties, enforcement authorities, and active enforcement status across the three markets.
Ireland · Netherlands · SwedenThe AI paradox — overlay tools and EAA compliance
AI coding tools generate non-compliant HTML by default. AI-powered overlays are marketed as the fix. The same technology creating the problem is being sold as the solution. Overlays do not produce genuine EAA compliance.
All marketsEAA compliance in Ireland — what directors need to know
Serious EAA non-compliance in Ireland can carry criminal sanctions, including imprisonment. This guide covers the four areas of compliance work, the distributed enforcement authorities (the CCPC, the Central Bank, and sector regulators), and the due diligence defence.
IrelandEAA compliance in France — what businesses need to know
France has produced two EAA court rulings. Civil society enforcement was active before any regulator moved. What the French regulatory framework, the Auchan dismissal, and the Carrefour compliance order mean for your business.
France · All marketsEAA compliance in the Netherlands: what organisations need to know
In 61% of roughly 100 webshops tested by the ACM, ordering was entirely impossible for users with disabilities. Mid-2026 enforcement is now active.
NetherlandsBFSG Germany — what the Abmahnung wave means for your business
Germany’s BFSG took effect in June 2025. Law firms have already sent private warning letters. For a service provided in breach of the accessibility requirements, the ceiling is €100,000 (§ 37 BFSG). This guide explains the mechanism, the enforcement timeline, and what compliance requires.
Germany-exposed organisationsThe EAA disproportionate burden exemption — what it actually requires
The exemption is a safeguard with conditions, not an opt-out. Assuming it applies is not the same as qualifying for it. Most organisations claiming it haven’t done the assessment the exemption requires.
All marketsThe EAA accessibility statement — what it is and what the law asks for
The EAA requires you to publish information explaining how your service meets the accessibility requirements, in your general terms and conditions or an equivalent document. It is usually called an accessibility statement.
All marketsWhat is digital accessibility — and why does it matter for your business?
One in four European adults has some form of disability. Digital accessibility means they can use your website to do what everyone else can. Here is what that means in practice.
All marketsWhat EAA compliance actually requires
EAA compliance turns into four areas of work: technical conformance, published accessibility information, active governance and documentary evidence. An audit covers only one of them.
All marketsGermany: law firms are already sending BFSG warning letters
When the BFSG took effect, it wasn’t regulators who moved first. Law firms began sending private warning letters to businesses within weeks. The exposure is live regardless of whether you’ve heard from any authority.
Germany-exposed organisations