EAA enforcement intelligence for European-facing organisations.
What it means for the customers you’re not reaching.
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WCAG-EM 2.0 — what the updated evaluation methodology means
The W3C has published the first update to its accessibility evaluation methodology since 2014. It now covers digital products, not just websites — and it is explicit that a sample is not a conformance claim.
All marketsEAA compliance for SaaS — the B2B assumption worth checking
Most SaaS companies assume the EAA does not apply to them because they sell to businesses. Most are wrong. Here is what actually determines whether the EAA applies to your platform.
All marketsEAA governance: what it means and why most organisations are missing it
Most EAA non-compliance is a governance failure, not a technical one: a passing audit does not mean a compliant product next quarter. AI coding tools deviate from the accessible default at scale — the deviation contract is how governance survives contact with real teams.
All marketsEAA compliance for FinTech and financial services
Financial services has a different EAA regulator to e-commerce: the AFM in the Netherlands, the Central Bank in Ireland — and it is the worst-performing sector for accessibility, so the journeys that decide revenue are the widest opening to win customers back.
Ireland · Netherlands · Sweden · GermanyEAA compliance for travel — booking accessibility
40% of travel websites have a technical adequacy rating of ‘not valid’ under WCAG criteria. Travel is explicitly in EAA scope. Here is what compliance requires and what enforcement looks like.
All marketsArcom's first ministry notice, and what it actually means
France's regulator issued its first-ever formal notice to a government ministry over accessibility. Not an EAA case, but the 100% claimed vs 42% audited gap is worth knowing regardless.
FranceDoes the EAA apply to UK businesses?
Brexit did not create an accessibility exemption. If you sell to EU consumers, the EAA applies to those products and services regardless of where you are headquartered.
UKEAA compliance in Finland — what businesses need to know
Finland’s enforcement is complaint-driven from the outset and Traficom imposes conditional fines that accrue daily until resolved — a different mechanism from a one-time penalty. High public awareness means complaints are possible from day one.
FinlandThe EAA is the floor, not the ceiling
Compliance tells you whether a product works. It does not tell you whether disabled people had any influence over how it was built. Most organisations are only having the first conversation.
All marketsMost web traffic is now AI agents, not people
AI agent task success drops from 78% to 42% on inaccessible sites. Bot traffic already exceeds human traffic. The same technical fix works for both.
All marketsEAA video compliance: audit, backlog and solutions
EAA video requires captions, audio description and transcripts, but the case for fixing your backlog does not stop at compliance. Where to start, and which tools help.
All marketsSweden's PTS is already investigating named retailers
28 supervisory investigations, opened since October 2025. H&M, IKEA, Coop, ICA and Systembolaget are among the companies named. What the investigation covers, and what it means if you sell into Sweden.
SwedenHow to audit your digital product for EAA compliance
Automated scans find 30–40% of EAA accessibility barriers. Here is what a genuine compliance audit covers across five components — and what the Quick Compliance Audit delivers.
All marketsEAA compliance checklist — four requirements, what each one means in practice
Most organisations have addressed one of the four EAA compliance requirements. This checklist covers what each one means and what evidence you need to demonstrate it.
All marketsEAA compliance for e-commerce: what online retailers need to know
Online retailers are the primary enforcement target across Germany, Sweden and the Netherlands simultaneously. Four in ten disabled users cannot complete an e-commerce purchase.
Germany · Sweden · Netherlands · IrelandAI coding models and accessibility — what the AIMAC benchmark reveals
36 AI models tested across 28 accessibility categories. OpenAI holds all five top spots. Most models produce non-compliant code by default — not because they can’t, but because accessibility isn’t in the prompt.
All marketsEAA compliance in Italy: what organisations need to know
Italy’s cure period is proportionate to the non-conformity: organisations propose their own remediation schedule, which AgID monitors. The fine ceiling reaches €1,000,000. AgID enforces.
ItalyEAA enforcement — who enforces the Act and what happens when they do
EAA enforcement is already active across Ireland, Netherlands, Sweden, France, Germany, Finland, and Italy. It operates through two independent tracks simultaneously. Here is how it works.
All marketsRGAA, the EAA, and the obligation of result — what the Carrefour ruling established
France's court rejected Carrefour's argument that 71% RGAA conformance was sufficient. Accessibility is an obligation of result. 100% is required. What this means across the EU.
France · All marketsFrance EAA enforcement — civil society takes the lead
Carrefour has been ordered to make its online commerce services fully accessible, under penalty of €500 per day of delay. The case was brought by disability organisations, not a regulator.
FranceEAA sanctions — criminal liability, market bans and enforcement mechanisms
The most severe EAA consequences go beyond fines. Ireland imposes criminal liability on directors. Sweden can ban products from market. The Netherlands can impose immediate penalties for serious violations.
Ireland · Netherlands · Sweden · GermanyThe EU AI Act and EAA — what the intersection means
The EU AI Act and EAA apply simultaneously to AI-assisted products. Being EAA-compliant does not automatically satisfy AI Act obligations. Most product teams haven’t modelled the gap — that is where the compliance risk lives.
All marketsEAA compliance in Sweden — PTS enforcement
PTS launched systematic inspections in October 2025 and has named H&M, IKEA and Coop among its first 28 investigations. Sweden has two distinct fine types and market ban authority.
SwedenInaccessible design is invisible revenue loss
15–20% of EU adults have a disability. When your product works for all of them, that segment converts. Here is what the data shows about what is available to you.
All marketsEAA fines, penalties and sanctions: Ireland, Netherlands, Sweden
Country-by-country breakdown of EAA enforcement penalties, enforcement authorities, and active enforcement status across the three most active markets.
Ireland · Netherlands · SwedenThe AI paradox — overlay tools and EAA compliance
AI coding tools generate non-compliant HTML by default. AI-powered overlays are marketed as the fix. The same technology creating the problem is being sold as the solution — and overlays don’t produce genuine EAA compliance.
All marketsEAA compliance in Ireland — what directors need to know
Ireland is the only EU member state where serious EAA non-compliance can carry criminal sanctions, including imprisonment, with company officers personally liable. This guide covers the four compliance requirements, the distributed enforcement authorities (the CCPC, the Central Bank, and sector regulators), and the due diligence defence.
IrelandEAA compliance in France — what businesses need to know
France has produced two EAA court rulings. Civil society enforcement was active before any regulator moved. What the French regulatory framework, the Auchan dismissal, and the Carrefour compliance order mean for your business.
France · All marketsEAA compliance in the Netherlands: what organisations need to know
In 61% of roughly 100 webshops tested by the ACM, ordering was entirely impossible for users with disabilities. Mid-2026 enforcement is now active. Non-reporters have been moved to the front of the audit queue.
NetherlandsBFSG Germany — what the Abmahnung wave means for your business
Germany’s BFSG took effect in June 2025. Law firms have already sent private warning letters. Fines run from €10,000 for standard violations to €100,000 for serious or repeated ones. This guide explains the mechanism, the enforcement timeline, and what compliance requires.
Germany-exposed organisationsThe EAA disproportionate burden exemption — what it actually requires
The exemption is a safeguard with conditions, not an opt-out. Assuming it applies is not the same as qualifying for it. Most organisations claiming it haven’t done the assessment the exemption requires.
All marketsThe EAA accessibility statement — what it is and why most organisations don’t have one
A published accessibility statement is a mandatory EAA requirement. Irish regulators request it first in any complaint investigation. Most organisations we speak with don’t have one.
All marketsWhat is digital accessibility — and why does it matter for your business?
One in four European adults has some form of disability. Digital accessibility means they can use your website to do what everyone else can. Here is what that means in practice.
All marketsWhat EAA compliance actually requires
EAA compliance has four requirements. Most organisations know about one of them. Technical conformance, a published accessibility statement, active governance, and documentary evidence — all four are mandatory.
All marketsGermany: law firms are already sending BFSG warning letters
When the BFSG took effect, it wasn’t regulators who moved first. Law firms began sending private warning letters to businesses within weeks. The exposure is live regardless of whether you’ve heard from any authority.
Germany-exposed organisations